Stamp types
Merchants define qualifying purchases, such as coffee or lunch. A staff member selects the right stamp type before confirming the customer email.
Product
perkpass. gives independent merchants counter speed, customer privacy and reliable reward accounting in one coherent web product.
Core workflow
The product is shaped around real shop-floor journeys: issuing stamps quickly, unlocking rewards clearly and keeping a dependable record when questions come up later.
Merchants define qualifying purchases, such as coffee or lunch. A staff member selects the right stamp type before confirming the customer email.
Programmes connect a stamp type, threshold and reward. Multiple active programmes can listen to the same stamp type.
Crossing a threshold unlocks a reward. Redemption is a separate staff-confirmed action using a secure reference.
Terminal mode
The terminal experience supports the actions staff need in store: issue stamps, validate rewards, redeem rewards and recover from realistic mistakes through authorised reversals.
Counter responses should show merchant-specific progress and newly unlocked rewards only. A shared screen must not expose a customer's activity at other merchants.
Analytics
perkpass. avoids claiming causal revenue from loyalty events alone. Reporting should use explicit definitions merchants can understand.
If a merchant configures an average qualifying transaction value, the product may show estimated tracked sales. The calculation should be visible and labelled as an estimate.
Business operations
perkpass. focuses on the moments that affect the customer relationship: rewarding repeat visits, preventing duplicate awards, making rewards easy to redeem and giving owners a trustworthy record.